Privacy Policy
THE HOUSE OF ARNETT - Niche British Fragrance House
Effective Date: 31/08/2025
1. Who We Are
THE HOUSE OF ARNETT LTD
Company Number: 16683432
Registered Office:
167–169 Great Portland Street
5th Floor
London
W1W 5PF
United Kingdom
Contact: dan@thesignaturescents.com
We are the data controller for the purposes of UK data protection law.
2. What Data We Collect
We may collect:
Name
Billing and shipping address
Email address
Order history
IP address
Device and browsing data
Marketing preferences
3. How We Collect Data
We collect data when you:
Place an order
Sign up to our newsletter
Contact us
Interact with our website
Accept cookies
4. Legal Basis for Processing
We process data based on:
Contractual necessity (to fulfil orders)
Legitimate interests (improving services)
Consent (marketing emails, cookies)
Legal obligations
5. Marketing Communications
You will only receive marketing communications if:
You have opted in; or
You have purchased from us and not opted out
You may unsubscribe at any time via the link in our emails.
6. Cookies & Tracking
We use cookies and similar technologies, including:
Meta Pixel
Google Analytics
These tools help us understand website traffic and improve performance.
Non-essential cookies are only activated with your consent.
You may manage cookie preferences via our cookie banner.
7. Data Sharing
We share data only with necessary service providers, including:
Squarespace (website platform)
Payment processors
Delivery providers
Email marketing providers
We do not sell your personal data.
8. Data Retention
We retain personal data only as long as necessary for:
Order fulfilment
Legal compliance
Accounting obligations
9. Your Rights
Under UK GDPR, you have the right to:
Access your data
Request correction
Request deletion
Object to processing
Withdraw consent
Lodge a complaint with the ICO
10. Data Security
We implement appropriate technical and organisational measures to protect personal data.
11. Governing Law
This policy is governed by the laws of England and Wales.